Website Terms of Use

1. Acceptance & scope

By accessing or using this website you accept these Terms of Use and our Privacy Policy and Cookie Policy. If you do not agree, please do not use the site.

2. Eligibility & intended users

This website is intended for business customers and healthcare and dental professionals. Product information is oriented to professional users. You confirm that you have the authority to act for any organisation you represent.

3. Accounts & registration

Certain features require an account. You are responsible for providing accurate registration details, keeping your credentials confidential, and all activity under your account. Notify us immediately of any unauthorised use. We may suspend or terminate accounts that breach these Terms.

4. Acceptable use

You agree not to:

• Scrape, harvest, or systematically extract data from the site by automated means without our written consent.
• Reverse-engineer, decompile, or attempt to derive source code, except as permitted by mandatory law.
• Circumvent, disable or interfere with security, access controls or rate limits.
• Introduce malware, or overload, disrupt or impair the site or its infrastructure.
• Use the site unlawfully or to infringe the rights of others.

5. Intellectual property

All content on the site — including text, graphics, product images, the catalogue, logos and trademarks — is owned by Equate Instruments or its licensors and is protected by intellectual property laws. You may view and print content for your legitimate business use, but you may not otherwise copy, reproduce, distribute or create derivative works without our written permission. "Equate Instruments" and associated marks may not be used without authorisation.

6. User submissions & RFQs

When you submit content such as enquiries, requests for quotation, or feedback, you confirm you have the right to do so and grant us a licence to use it to respond to and process your request. Do not submit confidential third-party information or personal data of others without a lawful basis.

7. Product information disclaimer

Product information is provided for general information only and does not constitute medical, clinical or professional advice. Instruments must be selected and used by qualified professionals exercising their own judgement and in accordance with the applicable instructions for use (IFU). We aim for accuracy but do not warrant that descriptions, specifications, images or availability are error-free or current, and product availability is not guaranteed.

8. Third-party links

The site may contain links to third-party websites provided for convenience. We do not control and are not responsible for their content, products or privacy practices, and inclusion of a link does not imply endorsement.

9. Disclaimers & limitation of liability

The website is provided "as is" and "as available". To the maximum extent permitted by law, we exclude implied warranties regarding the website and are not liable for any indirect or consequential loss arising from your use of, or inability to use, the site. This clause concerns the website itself and is distinct from our product-related and statutory liability, which are unaffected. Nothing here limits liability that cannot be excluded under mandatory law.

10. Changes

We may update these Terms of Use or the website at any time. Changes take effect when posted, and the date at the top of this page shows the latest revision.

11. Governing law

These Terms of Use are governed by the applicable law relevant to your use of and access to this website and to the jurisdiction in which you are located (within the EU, the UK or the US, as relevant). Mandatory consumer-protection rules of your country or state of residence remain unaffected where applicable.

12. Contact

Questions about these Terms of Use can be directed to us: